What is a Hosted Phone System?

A Hosted Phone System is now a mature technology that uses the internet to make and receive phone calls and in some cases as well as a traditional PBX phone line.

Sometimes it is referred to by the technology it uses called VOIP.

What does PBX mean?

What does PBX mean?

PBX is the acronym for “Private Branch Exchange”.

The main challenge that a PBX solves is that many people in a building can all share a number of lines to dial out rather than needing  a separate line for each person. When this technology first hit the market it saved companies thousands of pounds.

At the exchange where BT and such like do all of the management of call routing and connecting your PBX does this on a much smaller scale for your business.

It is very simple.

It involves the installation of a box on the wall in your premises  which does all of the clever management stuff so you can make internal calls and direct dial numbers and share a smaller number of lines to make external calls.

Where a PBX system is still hugely valuable today is for those companies that cannot get the required bandwidth (internet speed) for a VOIP / Hosted Systems. 

If you are a growing company that needs a modern phone system that ensures you can provide the right kind of service to your clients and prospects and cannot get or do not desire to use an internet based system,  then we would be very happy to answer your questions and advise on what options you have, if indeed you need anything at all.

By understanding our clients’ needs and business objectives we thrive on being a strategic partner to many UK based businesses.

To speak to us and learn more you can contact us on 08456 885112 or email us at info@connect-it.co

One monthly price for a desk phone and mobile!

Imagine if you could have a phone system that was desk phones and mobiles as a single solution.

So you’re on that important call at your desk but you have to get to your car and make your way to a meeting and you don’t want say to the caller can I call you back in a minute, imagine you just pressed a button and the call was seamlessly transferred to your mobile as If it was all the same system?

Have you noticed your broadband is slower?

If the answer is yes,  there may be a very simple answer to this.

Take a look around your office and count:

How many mobile phones and tablets and laptops there are?

When you first put the broadband in it was probably just for the server and PCs right?

Why communication is vital

Communication is made up of three things:       

1) Verbal

2)  Non Verbal 

3)   Listening

For businesses of all sizes all three areas are vital for both internal and external communication.

Internal communication will make or break your company culture.

Keeping it all together

We have blogged before about keeping it simple and this is something we passionately believe in.

However today I want to highlight how keeping it all under one roof and keeping it together goes a long way to our objective of keeping it simple.

At Connect-IT we have built a portfolio of products and services so that our clients can keep it all together and have all of their communications provided by one company who are looking out for them.

IPhone battery woes?

Last week we blogged about the relationship with our mobile and how important it is to us.

With this in mind there is nothing worse or more frustrating than your battery dying before the end of the day. 

For IPhone users we have a few hints and tricks that we have sourced from around the web that can help you conserve battery life and ensure it gets you thru to the end of the day.